By placing a booking with ARRIVE
N’ STYLE, and using our website, you agree to the following terms and
conditions without any reservation whatsoever and authorise ARRIVE
N’ STYLE to charge your credit card in full for all charges relating to
your
reservation, including, but not limited to charging in full for the
reservation should you be considered a “no show”. ARRIVE N' STYLE
reserves the right to amend these terms and conditions without notice.
Bookings
To secure your booking, we require your credit card details to be
submitted via our "Payment Form" in advance. Should you wish to pay cash
on the day of service, then your credit card will not be charged. ARRIVE N' STYLE reserves the right to cancel any booking request without correct credit card information in advance.
We recommend our clients reserve
a car ahead of time (at no additional charge) to be guaranteed a car at time of
pick up. We can also provide you with a car at a short notice by phone upon
availability. All reservations confirmed by us via email reply are guaranteed
pick-up as long as the details provided at the time of booking are correct and
we receive credit card details to secure the booking. We can not guarantee your
availability when you call or place a booking online with a short time notice
or without confirmation from us. ARRIVE N’ STYLE reserves the right to decline
your online booking request if drivers are unavailable or we cannot service the
booking for any reason. You will be given sufficient notice of this
cancellation.
Cancellation
You must give at least 24 hours
notice before cancelling your booking. Any bookings cancelled within 24 hours
of the agreed pick-up time may incur a minimum $55 fee.
"No Show" Policy
In the event that you do not show up for your booking, you will incur a cancellation fee in full.
Delays & waiting time
charges
Airport Transfers:
ARRIVE N’ STYLE monitors your
flights. You will not be charged if you flight is delayed.
General Transfers:
The first 10 minutes are free,
after that, waiting time charges are incurred at a rate of $1 per minute. To
avoid waiting time charges, please give your driver at least 2 hours notice of
any necessary changes to the agreed pick up times.
Payment methods
ARRIVE N’ STYLE accepts all major
credit cards, Cabcharge and cash.
Collection and use of personal
information
Given the repetitive nature of
our business, we need to keep information that we collect from our clients.
This will simplify repeat bookings in the future. Information we collect
include your name, email address, street address, telephone numbers, company
name, the details of your bookings (e.g. pick up time, locations etc) and card
information. Credit card and account information are collected via a secure web
form using Secure Socket Layer (SSL) Technology. Your information is encrypted
ensuring that only we can read and access it. Your personal information will
only be used for the purposes of running our business and no other purpose.
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